How do I access my Customer Portal?

To access your documents as a remote user at any time, an Epic River Account must be set up. This article and following video (00:00:00) will cover how to set up this account from the "Epic River Account Information" email.

  1. Go to the email with the subject line "Epic River Account Information" and click on "Set Password".
  2. Set a Password.                                                                                                
  3.  Your login has now been set up. 
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For continued help on the contents of the customer portal, go to "Using the customer portal dashboard"

For continued help on how to reset a password for the customer portal, go to "How do I reset my password for the customer portal?"

For continued help on how to set up a password without an email prompt, go to "How do I register for the customer portal without an email prompt?"