Hello. How can we help you?

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FAQ

Frequently asked questions and troubleshooting tips.

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Custom Application & Closing Portal

Collect online applications and forms from your clients - ranging from complex consumer & commercial loans/deposits to simple ACH Authorizations, etc.

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Notary

Epic River offers full remote online notarization and electronic / in-person electronic notarization capabilities.

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SBA

Instructions for leveraging ProSign Online for SBA application and closing documents, including the Paycheck Protection Program under the CARES act.

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eSigning Methods

Customers can sign documents from anywhere on any device, including remote & in-person options.

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eSign Portal

Documentation on the customer portal and how customers will complete document review and signing.